Federica Santillo

Thank you Olivier!

Hi Olivier, Yes I confirm that we have the certificate stored in a volume. That's why we were not expecting to "lose" it during the upgrade. Correct, I am not able to find the jdk folder in the installation directory (see the img attached).

Hi @Olivier Keugue Tadaa, Thank you for your reply. Yes I already opened a support ticket (#02306223). The problem when I try to reinstall the certificate is that I m not able to find any jdk folder in the installation dir to run the keytool command as required by the official doc https://docs.tibco.com/pub/spotfire_server/14.0.0/doc/html/TIB_sfire_server_tsas_admin_help/server/topics/installing_ca_certificates.html.

Hi, We have Spotfire deployed on a K8s cluster (on-prem solution) and customer is asking for any official document for a rolling update strategy.

Hello team, After upgrading from 12 to 14 we are experiencing issues with LDAP authentication and users are no longer able to login. When we attempt to connect to LDAP from the Spotfire configuration tool we get the following message: We already checked with the LDAP team that the LDAP URL is correct and the service is listening on port 636, so we tried a curl command to the LDAP server from the spotfire server pod and it seems to have issues with the certificate even though in the /tomcat/certs folder I can see that the certificate is imported as jks: Any idea on how to solve this? Thank you