"non existent version hash" (404) error when I try to download the JavaScriptAPI

[Georgi Koemdzhiev]

Hello, I am trying to test Spotfire 10.8.1 with our web app (i.e. mashup) which was using 10.0.1 before. So I changed all of our URLs to be pointing to our the 10.8.1 Spotfire environment. However, when I do that, I get 302 followed by 404 errors in my browser console:

I have not changed anything else besides the URLs in our app. We are using that URL to request the API from the server - "https://my-domain.com/spotfire/wp/GetJavaScriptApi.ashxVersion=7.14"

 

Is there anything that I could be missing here

[Shandilya Peddi]

Can you try the URLhttps://my-domain.com/spotfire/wp/GetJavaScriptApi.ashxVersion=7.12 and see if it helps.

[Tyger Guzman 2]

Check the documentation :https://community.spotfire.com/wiki/tibco-spotfire-javascript-api-overview

versions 7.14 and above require to usehttps://spotfire-next.cloud.tibco.com/spotfire/js-api/loader.js and also has a slightly different script to enable the api.

[Georgi Koemdzhiev]

Thank you for your suggestion Shandilya but I am getting the same errors in the browser console as in the picture.

[Georgi Koemdzhiev]

I see, so it won't work until I change the existing code to use the "loader" method 

[Tyger Guzman 2]

That's what suspect from The JavaScript API is accessed by the following:TIBCO Spotfire Server 7.14 and later:<script src="https://spotfire-next.cloud.tibco.com/spotfire/js-api/loader.js"></script>

 The API version is specified in the createApplication call, see the "Open the Analysis" section below.  Or talk with your admins to ensure the file is even on the server. Can you go directly to the URL

[Georgi Koemdzhiev]

You were right, I changed the way how we download the API and it works now. Thanks a lot!