Georgi Koemdzhiev Posted February 19, 2020 Share Posted February 19, 2020 My team is investigating an issue with one of our environments. Basically the Spotfire service (i.e. tomcat web app) does not want to start when executingthe sudo/etc/init.d/tss-10.0.1 startcommandit appears to be terminating immediately. Has anyone encountered such an issue before I was able to see that in the /home/ec2-user/tss/tomcat/logs/logs: org.apache.catalina.core.StandardServer.await A valid shutdown command was received via the shutdown port. Stopping the Server instance.SoIt looks like the web app was shutdown from sending a request to the "shutdown port" of the tomcat server. Update: The/etc/init.d/tss-10.0.1 script "thinks" tomcat app is running. However, when I search for "java" in the processes - `ps -ef | grep java` nothing shows up Link to comment Share on other sites More sharing options...
Khushboo Rabadia Posted February 21, 2020 Share Posted February 21, 2020 This issue may need investigation. If you have support access, can you raise support case for the same. Link to comment Share on other sites More sharing options...
Georgi Koemdzhiev Posted February 24, 2020 Author Share Posted February 24, 2020 Hi, thank you for your answer. I don't have a ticket but I got the problem resolved. It turns out that the tss-10.0.1 script has a bug that makes it "think" that the tomcat server is still running when it's not Link to comment Share on other sites More sharing options...
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