Loan Sanchez Posted January 3, 2020 Share Posted January 3, 2020 Hi everyone, I have an issue only on Chrome and I can't find anyone who has the same problem as me. I have my data from a data connection and on Chrome i have a problem (no problem on IE/Edge and on Analyst) if anyone have thought on where's the problem I would be happy to hear it. I think that the problem is created when i'm doing the transformations and maybe the problem come from the format of the date. Thanks & Regards, Loan Link to comment Share on other sites More sharing options...
Khushboo Rabadia Posted January 6, 2020 Share Posted January 6, 2020 Your IE and Chrome seems to haveregional settings. Try syncing the regional settings for both. Eg: IE has 10,0% whereas Chrome has 10.0% so I am assuming date formats would also be different on both browsers Link to comment Share on other sites More sharing options...
Loan Sanchez Posted January 7, 2020 Author Share Posted January 7, 2020 I changed the regional settings in Chrome but the problem still persists. Link to comment Share on other sites More sharing options...
Khushboo Rabadia Posted January 7, 2020 Share Posted January 7, 2020 @Loan, can you try in incognito mode or clearing out cache. If you are using supported version for Spotfire, you can raise support case so we can look into details Link to comment Share on other sites More sharing options...
Loan Sanchez Posted January 7, 2020 Author Share Posted January 7, 2020 I don't know why but yeah it's work in incognito mode ! Link to comment Share on other sites More sharing options...
Matt Semmens 2 Posted January 8, 2020 Share Posted January 8, 2020 Good morning, I had a recent issue which was similar; I had built a report which worked fine for most of my end users, but a couple of end users were having issues which resulted in an error (displayed below). This error occured due to local date settings on some computers in my companies network. As I couldn't account for the date settings on any given user's computer, I decided that it would make most sense to build a more robust solution into the dashboard itself. I used the "custom" format to make sure that no matter what the user's local settings were, the DateTime column affected would always appear in a format that the rest of my dashboard would understand. Hopefully this helps! Kind Regards, Matt Link to comment Share on other sites More sharing options...
Loan Sanchez Posted January 13, 2020 Author Share Posted January 13, 2020 Hi Matt, Thank you for your help but i've finally fix it by taking the date from the database in the format of the String and splitting and creating a DateTime directly with Spotfire. Kind Regards, Loan Link to comment Share on other sites More sharing options...
Loan Sanchez Posted January 13, 2020 Author Share Posted January 13, 2020 This is the solution that works for me thanks everyone for your help ! Best Regards, Loan Link to comment Share on other sites More sharing options...
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