one of the web player instances in the High Visibility pool went into an exhausted state and wouldnt come out It hung the other 2 instances as well and failed the all dependency jobs under instances

[Kumaraswamy Gouthu]

one of the web player instances in the High Visibility pool went into an exhausted state and wouldnt come out It hung the other 2 instances as well and failed the all dependency jobs under instances. Could you please help me on this.

[Najim Momin]

When you mentioned WP instance is exahusted, have you checked if it is exahausted because of high CPU or memory issue

- Check how many analysis files are loaded on this WP insatnce compared to other WP instances

- What is CPU and RAM size on this Node Manager machine

-From Node manager machine, please send the output of the command, Start menu > type "msinfo32", which should bring up the "Windows system information". Sendscreen shot of both.

[Najim Momin]

Also please check if there is any low disk space issue on Node Manager machine where you installed your Node Manager.

[Rajesh Ramakrishnan]

You may also review this knowledge base for "Troubleshooting Performance issues on TIBCO Spotfire Web Player"

https://support.tibco.com/s/article/Troubleshooting-Performance-issues-on-TIBCO-Spotfire-Web-Player