Node Instance is not showing on the Spotfire Server 7.6v web instance

[Ana Kvesic]

Hi TIBCO,

I have installed Spotfire 7.6 Server and having one issue. On my Web server on Nodes and Services I can not see installed NODE so I can not activate Web Player. Regarads that I can not open any libraries on Web Player. In the attachment Idid add two screenshots:

1. Node not showing - on web server I do not see NODE so I can NOT activate Web Player

2. On the second screenshot the Node is showing in Spotfire Server DB and it is online.

Can you please help.

 

Thank you,

Ana

[Shandilya Peddi]

Have you already trusted the node can you check if you can see the node under the "Untrusted Nodes" tab in the same page to the right

Also make sure to start the NodeManager service

[Ana Kvesic]

Hi,

I do not see node under Untrusted Nods, nothing is showing. And the Node Manager is started and running. Not sure what to do when I do not see nodes anywhere!

[Ana Kvesic]

Hi,

 

 I do not see node under Untrusted Nods, nothing is showing. And the Node Manager is started and running. Not sure what to do when I do not see nodes anywhere! 

[Ana Kvesic]

Is there anybody with any other idea what can be 

[Shandilya Peddi]

can you check the nm.log for any errors in the logs folder on NodeManager machine . It located in C:tibcotsnm7.6.0nmlogs

[Varma Nadimpalli]

Hello Ana,

Verify "server.backend.registration.port","server.backend.communication.port","server.name","nodemanager.supervisor.known" innodemanager.properties file under tibcotsnm7.6.xnmconfig folder are set to the right details of Spotfire Server.