Problem Opening the CustomVisualView from Spotfire Web Player

[Bill meurer]

Hi,

I triedout theWebDetails example from the SDK using the CustomVisual,CustomVisualView.

I am able to run my testsuccessfully in the Spotfire Analyst and display a test message from the customvisualView. ( see attached image analyst.jpg)

However, when I opened the same dashboard on the web player, I got "This visualization is not supported in web clients. To use this visualization, open the analysis in the installed client." (see attached image webpalyer.jpg)

Is there a reason why I got the above message Is CustomVisualView suppose to work in the Webplayer If so, what can be the cause for the message above

What can I doto get the test message to appear in the webplayer

Thanks a lot in advance.

Bill

p.s I use Spotfire serverversion 7.13.0 on my sever and the Node manager.

[Shandilya Peddi]

When building the SPK for CustomVisualsExample , have you selected the intended client as "TIBCO Any Client" as below

 

After this have you updated the WebPlayer service so that the new packages are updated

https://docs.tibco.com/pub/spotfire_server/10.3.0/doc/html/TIB_sfire_ser...