Natsuki Nakagawa Posted August 1, 2019 Share Posted August 1, 2019 After migrating data of Spotfire Server, I installed Node Manager and added Automation Services and Web Player instances. However, both instances have a status of "failed".The detail message is "Status notified as STOPPED Attempt to communicate with service was unsuccessful." Please let me know the solution. I'm using Spotfire 7.10 Windows Server Oracle DB Link to comment Share on other sites More sharing options...
Prashant Anand Posted August 1, 2019 Share Posted August 1, 2019 Hey, This is a very generic messgae which says that the node manager services where not able to communicate with the Spofire server. Please check the nm.log file and see what error you find there. Also, is your node manager up and only the services are offlineor the node manager itself is in offline status Link to comment Share on other sites More sharing options...
Natsuki Nakagawa Posted August 6, 2019 Author Share Posted August 6, 2019 Hi, Thank you for your advice. Only the services are offline.. [[{"fid":"173966","view_mode":"default","fields":{"format":"default","field_file_image_alt_text[und][0][value]":false,"field_file_image_title_text[und][0][value]":false,"height":"","width":""},"type":"media","field_deltas":{"1":{"format":"default","field_file_image_alt_text[und][0][value]":false,"field_file_image_title_text[und][0][value]":false,"height":"","width":""}},"attributes":{"class":"file-default media-element","data-delta":"1"}}]] Link to comment Share on other sites More sharing options...
Prashant Anand Posted August 7, 2019 Share Posted August 7, 2019 Please check the nm.log file under the node manager logs directory and see what error is captured there. The error in the log file will give a clearer picture. There could be many possible reasons causing this, which ultimately causes a communication problem between the Node Manager service and the server. Link to comment Share on other sites More sharing options...
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