TIBCO Spotfire Desktop(Version 7.12.x) is failed to be install due to certificate cannot be verified

[James Lai]

Hi Here,

I got error messages "The timestamp signature and or certificate could not be verified or is malformed" when installing TIBCO Spotfire Desktop(Version 7.12.x) on Windows 2008 R2 SP1 x64 OS. It seems like my digital signature expired. Does any oneknow how to fix the issue

Remark: This OS has internal network only

[Prashant Anand]

Hello James,

This certificate needs to be renewed or a new certificate needs to be created. You can talk to your AD Administrator and they should be able to help you with this certificate issue.

Alternatively, you can try a workaround but I am not sure if it will work. However, I have seen it work in many cases. You can set the date on your machine(where you are trying to install Spotfire Desktop) as some old date, in the range of the certificate validity and then try to install the application. This might work.