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Stuck in update loop- so can't log in


Caroline Archer

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I have recently installed Spotfire 7.9. However, there is one update that I can't seem to get passed (SpaceFiller 1.0.0.7).

There are no other options but to press "Update Now" as the "Work Offline" option is greyed out.

When I click update now, it looks like it is installing, but after a few seconds goes back to the orignal dialog box which says I need to install the update. So I get stuck in a loop.

I have tried unistalling and restalling 2 times now, with no success.

Any help would be greatly appreciated.

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