Error message: Global and user services could not be initialized. The application will close.

[Jan Benada]

Hi Everyone,

after updating the Spotfire, I'm constantly getting following error:

Error message: Global and user services could not be initialized. The application will close.

TargetInvocationException at mscorlib:

Exception has been thrown by the target of an invocation. (HRESULT: 80131604)

Stack Trace:

at System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandleInternal& ctor, Boolean& bNeedSecurityCheck)

at System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)

at System.Activator.CreateInstance(Type type, Boolean nonPublic)

at System.Activator.CreateInstance(Type type)

at Spotfire.Dxp.Framework.AddIn.AddInManager.LoadAddIn(AddInRegistration addInReg, List`1 availableAssemblies)

at Spotfire.Dxp.Framework.AddIn.AddInManager.c__DisplayClassa.b__9(AddInRegistration addInReg)

at System.Collections.Generic.List`1.FindAll(Predicate`1 match)

at Spotfire.Dxp.Framework.AddIn.AddInManager.RunExecutionPhase(Predicate`1 executionMethod, String phaseName)

at Spotfire.Dxp.Framework.AddIn.AddInManager..ctor(AddInRegistry addInRegistryConfiguration, ModulesService modulesService, IEnumerable`1 additionalAddIns)

at Spotfire.Dxp.Main.Program.c__DisplayClass2.b__0()

 

TypeInitializationException at PerkinElmer.Images:

The type initializer for 'PerkinElmer.Images.ImagesAddIn' threw an exception. (HRESULT: 80131534)

Stack Trace:

at PerkinElmer.Images.ImagesAddIn..ctor()

 

Win32Exception at System:

The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail (HRESULT: 80004005)

Stack Trace:

at System.Diagnostics.Process.StartWithCreateProcess(ProcessStartInfo startInfo)

at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)

at PerkinElmer.Images.ImagesService.ImagesServiceHost.StartService()

at PerkinElmer.Images.ImagesAddIn..cctor()

 

Can someone please help me to resolve the problem

Thank you very much in advance!

Best,

Jan

[Sayali Patil]

Hello,

This issue is usually seenwhen the HTTP service is disabled on the machine where the Analyst client is updated .

 

To fix the error follow the steps below-

 

For Windows 8 and above

1. Open regidit, navigate to [HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesHTTP]:

a) Change Start from 4 ( disabled) to 3 ( automatically)

b) Delete "NoRun" key if this key exists

2. Reboot the server.

 

 

Please review the following knowledge base article which explains the same.

this issue earlier , when the HTTP service is disabled on the machine where the client is launched. To fix the error follow the steps below. For Windows 8 and above 1. Open regidit, navigate to [HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesHTTP]: a) Change Start from 4 ( disabled) to 3 ( automatically) b) Delete "NoRun" key if this key exists 2. Reboot the server. Please review the following knowledge base article which explains the same. https://support.tibco.com/s/article/Global-and-user-services-could-not-be-initialized-The-application-will-close.

[Stephen Baird]

I have the same error with a fresh install of Spotfire 7.11.1LTS on a new Win10 laptop. The answer below regarding the HTTP service did not help as the two changes that are suggested in Regedit had already been done (i.e. default win10).

[Stephen Baird]

The link seems to be broken.

[Rama sandeep Kotha]

It works when you remove the period in the end.

 

https://support.tibco.com/s/article/Global-and-user-services-could-not-be-initialized-The-application-will-close

[Rama sandeep Kotha]

It works when you remove the period in the end.

For Reference:

https://support.tibco.com/s/article/Global-and-user-services-could-not-be-initialized-The-application-will-close