Receiving "time out" error when trying to load data into data table through a button control by executing IronPython script.

[Khushbu Patel]

Error Message -

Could not perform action 'User Details'.

 

Could not execute script 'Update User Details': The operation has timed out

 

   at Spotfire.Dxp.Application.Scripting.ScriptService.Execute(ScriptDefinition script, Dictionary`2 scope, InternalLibraryManager internalLibraryManager, NotificationService notificationService)

   at Spotfire.Dxp.Application.Scripting.ScriptManager.<>c__DisplayClass8_0.<ExecuteScript>b__0()

   at Spotfire.Dxp.Framework.Commands.CommandHistory.Transaction(Executor executor, Boolean visible, Boolean sticky, Guid stickyGuid, Boolean isHighlight)

   at Spotfire.Dxp.Framework.Commands.CommandHistory.Transaction(String displayName, Executor executor)

   at Spotfire.Dxp.Application.Scripting.ManagedScript.Execute(Dictionary`2 environment)

   at Spotfire.Dxp.Application.HtmlTextAreaControls.ActionControl.ModifyCore(Object value)

   at Spotfire.Dxp.Application.Visuals.HtmlTextArea.InteractWithControl(String id, Action`1 interaction)

[Jose Leviaguirre]

Hello Khushbu,

Can you share your script? Did you submit a support ticket?

Without knowing the details of your script, , this error typically occurs when the script takes too long to execute, exceeding the default timeout limit. This limit is usually set to prevent long-running scripts from causing performance issues or freezing the application.

To resolve this issue, you can try the following:

- Increase the script timeout limit in Spotfire settings-

- Optimize the script for better performance

- Break down the script into smaller, more efficient tasks

- Check for any data or connection issues that may be causing the script to hang