We have a Terr service created on a Node server. All the Terr packages have been stored in the shared drive, and the corresponding path has been added to the Terra config file. Now, we would like to add the Weibull package. How can we add it? doc pls

[Prabakaran Rangasamy]

We have a Terr service created on a Node server. All the Terr packages have been stored in the shared drive, and the corresponding path has been added to the Terra config file. Now, we would like to add the Weibull package. How can we add it? doc pls

[Douglas Johnson]

What versions of Spotfire Server and the TERR Service are you using? What operating system (such as Windows Server 2019 or Red Hat Linux 9, for example) is the TERR Service running on?

Assuming that you have a version of the TERR Service installed that uses TERR 6.0.3 or later, the procedure at the following URL should work:

https://docs.tibco.com/pub/terrsrv/1.17.0/doc/html/TIB_terrsrv_install/_shared/install/topics/package_management_for_the_service.html

If you are using a version of the TERR Service that uses TERR 6.0.2 or earlier, you will need to upgrade to a version that uses TERR 6.0.3 or later, because of the third-party issue discussed in the following public knowledge base article:

https://support.tibco.com/s/article/TERR-error-Foreign-binary-rlang-could-not-be-loaded-from-a-CRAN-package-that-has-been-installed-using-install-packages-or-TERR-Tools