Spotfire Server 7.10 configuration issues with NodeManager

[Raul Ramos 3]

Hi everyone,

I need your help in order to resolve the following issue. After we add successfully the Node (7.10) into the TIBCO Spotfire Server (7.10)this appear 0ffline.

We have the NodeManager into a Windows machine and the Spotfire Server into a Linux Machine, the machines can make a ping each other and all the ports are open. but after some minutes we see the following error:

INFO 2017-08-27T21:22:39,289-0500 [] nodemanager.trust.DelayUntilAuthorizedGate: Unable to use certificate to contact the server at Node [serverId=00000000-0000-0000-0000-000000000000, serverName=localhost.localdomain, port=9443, online=true, siteID=00000000-0000-0000-0000-000000000000] on port 9443: I/O error on POST request for "

[Ninad Sawe]

Hello,

From following error message

"Host name 'localhost.localdomain' does not match the certificate subject provided by the peer"

I belive server hostname might be the issue here,make sure you are using exactly same alias while creating bootstrap in spotfire server config tool and in nodemanager.properties file on nodemanager server.

[Raul Ramos 3]

Hi Ninad

Thanks a lot for your help. We made the changes that you propose but the problem still persist, I don't know what happen on this. We made the same process into 2 windows machine for TSS & TSNM and we doesn't have that problem, this only happen when the TIBCO Spotfire server is on Linux and the TSNM on windows

These are the archives:

Nodemanager.properties.

#Supervisor changed

#Sun Aug 27 16:37:22 PDT 2017

server.name=localhost.localdomain

server.backend.communication.port=9443

nodemanager.supervisor.known=localhost.localdomain:9443-9080

nodemanager.host.names=

server.backend.registration.port=9080

Bootstrap file:

 

localhost.localdomain

c8f91104-8c7c-4a49-9908-a147f422ad8e

 

 

Error:

INFO 2017-08-28T12:10:56,159-0500 [] nodemanager.trust.DelayUntilAuthorizedGate: Unable to use certificate to contact the server at Node [serverId=00000000-0000-0000-0000-000000000000, serverName=localhost.localdomain, port=9443, online=true, siteID=00000000-0000-0000-0000-000000000000] on port 9443: I/O error on POST request for "

[Ninad Sawe]

Hello Rahul,

I am confused if your TSS is on linux and nodemanager on windows you can not use

server.name=localhost.localdomain

I will advice you to use ip address( in bootstrap as well as in nodemanager.properties)or routable hostname.

thank you

Ninad

[Satyateja Medatati]

Does this issue resolved we are facing the same issue. Can someone provide the solution pls