Gunnar Wolff 3 Posted June 16, 2022 Share Posted June 16, 2022 Just upgraded one of the environments to 11.4 (Yes a bit behind), and am getting the above error when using a proxy that's supposed to add an authentication header. This worked before the upgrade. We use a proxy to add an authenticated header with a specific user ID. Now getting a 'The task could not be completed. Communication error in Ajax.request', and in the server logs I see: spotfire.rs.RestExceptionHandler: Intercepted exception in request to /wp/render/_gODy2eUqF-YMxDqCC/AjaxService.asmx/Request com.spotfire.server.exceptions.ServiceCommunicationException: failed to process request: WAID=3dfhqspFqE-fvzrYdtmWF-160943cf466WCaused by: org.springframework.web.client.HttpServerErrorException$InternalServerError: 500 The formatter threw an exception while trying to deserialize the message: There was an error while trying to deserialize parameter http://schemas.spotfire.tibco.com/worker/Analysis/Service/650:args. The InnerException message was 'There was an error deserializing the object of type System.String. Encountered unexpected character 'd'.'. Please see InnerException for more details. (bdb99c8880514719bb0d5758033dea24): " Request Error BODY { color: #000000; background-color: white; font-family: Verdana; margin-left: 0px; margin-top: 0px; } #content { margin-left: 30px; font-size: .70em; padding-bottom: 2em; } A:link { color: #336699; font-weight: bold; text-decoration: underline; } A:visited { color: #6699cc; font-weight: bold; text-decoration: underline; } A:active { color: #336699; font-weight: bold; text-decoration: underline; } .heading1 { background-color: #003366; border-bottom: #336699 6px solid; color: #ffffff; font-family: Tahoma; font-size: 26px; font-weight: normal;margin: 0em 0em 10px -20px; padding-bottom: 8px; padding-left: 30px;padding-top: 16px;} pre { font-size:small; background-color: #e5e5cc; padding: 5px; font-family: Courier New; margin-top: 0px; border: 1px #f0f0e0 solid; white-space: pre-wrap; white-space: -pre-wrap; word-wrap: break-word; } table { border-collapse: collapse; border-spacing: 0px; font-family: Verdana;} table th { border-right: 2px white solid; border-bottom: 2px white solid; font-weight: bold; background-color: #cecf9c;} table td { border-right: 2px white solid; border-bottom: 2px white solid; background-color: #e5e5cc;} Request Error The server encountered an error processing the request. See server logs for more details. " Link to comment Share on other sites More sharing options...
Tushar Badlani Posted June 21, 2022 Share Posted June 21, 2022 Hello Gunnar, I have reviewed your question. I recommend that you open a support case for this in the TIBCO Support Portal (https://support.tibco.com), and the support team will assist you with further troubleshooting. Regards, Tushar Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now