Error Message After Connection Established

[Neb Llew]

Hi!

Got the following error message after connecting to new Data Source successfully.

Does anyone have an idea how to solve this

 

Error message: Could not get contents of 'myConnection' from the server.

 

 

InformationModelException at Spotfire.Dxp.Data:

Fault occurred while processing. (HRESULT: 80131500)

 

Stack Trace:

at Spotfire.Dxp.Data.InformationModel.InternalInformationModelManager.ListDataSourceChildren(Guid dataSourceId, String dataSourceName)

at Spotfire.Dxp.Forms.Data.InformationDesigner.Cache.CachedDataSource.d__0.MoveNext()

at System.Collections.Generic.List`1..ctor(IEnumerable`1 collection)

at Spotfire.Dxp.Forms.Data.InformationDesigner.Cache.CachedItem.EnsureChildrenLoaded()

at Spotfire.Dxp.Forms.Data.InformationDesigner.VirtualMultiSelectTreeView.TreeItem.Expand()

 

 

InformationModelServiceException at Spotfire.Dxp.Services:

Fault occurred while processing. (HRESULT: 80131509)

 

Stack Trace:

at Spotfire.Dxp.Services.WebServiceBase`1.InvokeService[T](ServiceMethod`1 serviceMethod, ExceptionFactoryMethod exceptionFactoryMethod)

at Spotfire.Dxp.Data.InformationModel.InternalInformationModelManager.ListDataSourceChildren(Guid dataSourceId, String dataSourceName)

 

 

SoapHeaderException at System.Web.Services:

Fault occurred while processing. (HRESULT: 80131501)

 

Stack Trace:

at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)

at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)

at Spotfire.Dxp.WebServices.ElementManagerService.listDataSourceElements(DataSourceElementPath path)

at Spotfire.Dxp.Services.Data.InformationModel.ElementManagerService.c__DisplayClass1b.b__1a()

at Spotfire.Dxp.Services.WebServiceBase`1.InvokeService[T](ServiceMethod`1 serviceMethod, ExceptionFactoryMethod exceptionFactoryMethod)

[t t 3]

I am running into the exact same error message. Do you know how this was resolved or any workarounds 

[Heleen Snelting]

Hello tt,

I don't know if the previous user resolved thisbut can I suggest you submit a support case at support.tibco.com Its useful for support to see when error messagesare happening. And typically we need a bit more info on your setup to troubleshoot these type of errors.

Thanks!

Heleen

TIBCO