Spotfire Automation from Client, TryGetTool fails

[Pratibha Gaglani]

I have setup Spotfire Automation, where in I try to call in a Data Source Tool from a client application. When my clientDLL.dll and DataSourceToolDLL.dll versions match up, this works correctlly.

 

I have now changed the version of one of them, and TryGetTool fails.

 

I have tried to set the version compatibility in the pkgdesc as follows: I was hoping if the client is at 21.1 version, this should work for me.

 

 

 

 

Can you guide me as to where I am going wrong

[David Boot-Olazabal]

Hi Prathiba,

 

It looks like the issue is coming from the difference in dll versions, which was not there before when it worked. I am not sure if you could go back to that situation as it seems like it is the only way to get it working.

 

Kind regards,

 

David

[Steven Bleiker]

Could you clarify David, I was under the impression that the Compatibility xml-tag dictated a range of supported versions for the specified dll.

[David Boot-Olazabal]

Hi Prathiba,

 

I am not an expert on the xml tag part. I can only see it worked fine in the original setup, when you had the same versions of both dll files. The link broke as soon as you worked with different versions of the dll files (even though you set the xml tag).

 

I would suggest to go back to the original situation and have the same versions of both dll files (if possible). If not possible, I would suggest you create a suport case and see if support can help you further.

 

Kind regards,

 

David