how to fix : Not able to save as Library Item in Spotfire 4.0.1

[Arunbabu Rajmohan]

Not able to save as Library Item in Spotfire 4.0.1.

Getting below error : any help is appriciated ..

Error message: Could not publish OpenCasebyQueue.

LibraryException at Spotfire.Dxp.Framework:An Internal Error has occurred. (HRESULT: 80131500)

Stack Trace: at Spotfire.Dxp.Framework.Library.InternalLibraryManager.StartServiceRequest(String operation, RequestStartExecuter executer) at Spotfire.Dxp.Framework.Library.InternalLibraryManager.c__DisplayClass36.b__32() at Spotfire.Dxp.Framework.ApplicationModel.Progress.ExecuteSubtask(String title, ProgressOperation operation) at Spotfire.Dxp.Framework.Library.InternalLibraryManager.Save(LibraryEntry entry, Action`1 streamWriter, Fields fields) at Spotfire.Dxp.Application.AnalysisApplication.SaveAs(LibraryEntry entry, Document document, LibraryItemMetadataSettings metadataSettings, DocumentSaveSettings saveSettings) at Spotfire.Dxp.Forms.Application.FileUserActions.c__DisplayClass2.b__0() at Spotfire.Dxp.Forms.Application.FormsProgressService.ProgressThread.DoOperationLoop()

LibraryServiceException at Spotfire.Dxp.Services:An Internal Error has occurred. (HRESULT: 80131509)

Stack Trace: at Spotfire.Dxp.Services.WebServiceBase`1.InvokeService[T](ServiceMethod`1 serviceMethod, ExceptionFactoryMethod exceptionFactoryMethod) at Spotfire.Dxp.Framework.Library.InternalLibraryManager.c__DisplayClass36.b__34() at Spotfire.Dxp.Framework.Library.InternalLibraryManager.StartServiceRequest(String operation, RequestStartExecuter executer)

 

Thanks in Advance !

Arun

[christopher sawtelle 2]

I would start by rebooting the servers. Are you trying to save over an existing file already in the library If so then try deleting the one there and then save.

[Nawaz Ali Mohammad]

What is the size of the file when you save it as .dxp locally

If the size of the file is larger than 2 GB than it would be problematic for MS SQL database.

According system requirements page

:

Microsoft SQL Server has a size limit of 2 GB for BLOB storage.

This means that the maximum size of any single item stored in the Spotfire Library (such as an analysis file) cannot be larger than 2 GB.