Analyst 10.4 Could not connect to Server

[Tina Nguyen 2]

Hello,

 

I have this error while trying to reach my Spotfire Server.

--> server andautomation services are running properly

--> I already tried URL server on my browser, it works well.

 

Error message: Cannot connect to the specified server.

Before trying again, make sure that the server you connect to is a valid Spotfire server, that the server is running, and that you are connected to the network.

ManifestWebException at Spotfire.Dxp.Services:

Could not connect to server 'https://[server name]:port/' to download manifest. The request was aborted: Could not create SSL/TLS secure channel. Contact the administrator to make sure that the SSL certificate has been installed. (HRESULT: 80131509)

Stack Trace:

at Spotfire.Dxp.Services.ManifestReader.DownloadAndParse(WebRequestCreator requestCreator)

at Spotfire.Dxp.Services.ManifestReader.GetReader(Uri uri, WebRequestCreator requestCreator)

at Spotfire.Dxp.Loader.EditServerForm.OkButtonClick(Object sender, EventArgs e)

 

WebException at Spotfire.Dxp.Framework:

The request was aborted: Could not create SSL/TLS secure channel. Contact the administrator to make sure that the SSL certificate has been installed. (HRESULT: 80131509)

Stack Trace:

at Spotfire.Dxp.Framework.HttpClient.WinINet.WinINetWebResponse.HandleSendResult(IntPtr requestHandle, Int64 sendResult)

at Spotfire.Dxp.Framework.HttpClient.NativeWebResponse.SendRequest()

at Spotfire.Dxp.Framework.HttpClient.NativeWebResponse..ctor(NativeHttpClient httpClient, NativeWebRequest request)

at Spotfire.Dxp.Framework.HttpClient.WinINet.WinINetWebRequest.GetResponseCore()

at Spotfire.Dxp.Framework.HttpClient.NativeWebRequest.GetResponse()

at Spotfire.Dxp.Services.ManifestReader.c__DisplayClass44_1.b__0()

 

Any idea of how to proceed

 

Thanks

[Remi COURTEY]

You can check on the INternet options,if the TLS1.0; 1..1 and 1.2 are activated. It must be.