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Visualisations stuck at loading on webplayer


Work Sander

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I'm trying to understand an error I'm facing on my Library.

 

For some reason when loading the dashboard on the webplayer, all my line charts fail to load.

So far I've tried:

1 - Replacing the data source for one with different data

2 - Creating different types of charts to try and trick spotfire into drawing a line chart (combination chart with lines, scatter plot with line connections on the dots, etc...)

3 - Embedding data before saving

4 - Creating a new file and starting the page from scratch

5 - Testing on different computers and browsers (firefox and edge)

 

Nothing worked so far! The funny thing is: It works perfectly on the desktop application! Just the webplayer presents issues.

All calculations used are really basic. Just a simple cumulative sum on one linechart, and a Last(value) over time on the other...

 

I'm using spotfire 10.4. I've tested upgrading it to 10.9 but the problem persists on the webplayer. Also usign the latest version of chrome (Version 81.0.4044.129)

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