TIBCO Spotfire Desktop unable to display chart/table

[yit toong chu]

Tibco sportfire desktop unable to display chart and keep loading forever.

Diagnostic Information:

TIBCO Spotfire Desktop: 7.6.0

DirectX: Using version 9

Hardware acceleration: Enabled

Internal table count: 171

Approximate table size for 'sp1500 overview': 169 KB

Approximate table size for 'fundamentals': 231 KB

Approximate table size for 'ownership': 197 KB

Approximate table size for 'estimates': 160 KB

Approximate table size for 'price history': 5.7 MB

Approximate table size for 'FactSet GeoRev': 43 KB

Approximate table size for 'World Countries': 1.5 MB

Approximate total table size: 8.0 MB

Approximate view size for 'sp1500 overview': 22 KB

Approximate view size for 'Top Holders By Percent Held': 27 KB

Approximate view size for '': 129 KB

Approximate view size for 'World Countries': 16 KB

Approximate view size for 'FactSet GeoRev': 36 KB

Approximate total view size: 230 KB

Document node count: 20994

Approximate query cache size: 2.4 MB

Query cache entry max age: Default

Embedded data load time: 54 ms

Document unzip and deserialization time: 2644 ms

Total table load time: 678 ms

 

OS Name: Microsoft Windows NT 6.2.9200.0 (Windows 10 Pro)

OS Version: Microsoft Windows NT 6.2.9200.0

System Type: x64

.NET Version: 4.0.30319.42000

 

Application.LibraryPreferences.EmbedAllData: False

Application.LibraryPreferences.ForceEmbedAllData: False

Application.LibraryPreferences.ShowDetailsOfInformationLink: True

Application.Fiscal Year.OffsetInMonths: 0

Application.DataImportPreferences.EnableAllowSavingDatabaseCredentials: True

Application.DataImportPreferences.AllowSharingOfCachedDataBetweenUsers: True

Application.DataImportPreferences.ConnectorImportRowLimit: 0

Application.DataImportPreferences.AllowedServerSideConnectors: []

Application.DataImportPreferences.DefaultFileDataSourceSaveBehavior: Linked

Application.DataImportPreferences.DefaultPasswordProtectedFileDataSourceSaveBehavior: Linked

Application.DataImportPreferences.showCompactDataLoadingSettings: True

Application.Persistence.CacheCalculatedColumnsDefaultBehavior: True

Application.ApplicationPreferences.SaveResourceMetadataInLibrary: True

Application.ApplicationPreferences.ShowWelcomeScreen: True

Application.ApplicationPreferences.Language: en-US

Application.ApplicationPreferences.ToolBars: [standardToolBar, VisualizationToolBar, ConfigurationToolBar, ViewToolBar]

Application.ApplicationPreferences.DefaultValueRenderers: []

Application.ApplicationPreferences.NumberOfItemsInFileMRU: 4

Application.ApplicationPreferences.PageFooterForExports:

Application.ApplicationPreferences.MaxNumberOfWindowHandles: 8000

Application.ApplicationPreferences.Allow Additional Uri Schemes: False

Application.ApplicationPreferences.Additional Uri Schemes: []

Application.ApplicationPreferences.Allow Additional File Extensions: False

Application.ApplicationPreferences.Additional File Extensions: []

Application.ApplicationPreferences.Fixed Visualization Area Sizes: [iPad Portrait (762x880), iPad Landscape (1018x624)]

Application.ApplicationPreferences.AutoCreateFilters: True

Application.ApplicationPreferences.ActiveWelcomePageTab: 4

Application.ApplicationPreferences.AutoPopRecommendationsUI: True

Application.ApplicationPreferences.SaveCompatibilityVersion: True

Application.ApplicationPreferences.ShowDevelopmentMenu: False

Application.tibbr.tibbr Host:

Application.tibbr.Use SSL: True

Application.tibbr.Allow saving user name: True

Application.tibbr.tibbr user name:

Application.tibbr.Login message:

Transformations.PivotPreferences.DefaultAggregationForNumericType: Sum

Transformations.PivotPreferences.DefaultAggregationForStringType: Concatenate

Transformations.PivotPreferences.DefaultAggregationForOtherTypes: Count

Transformations.PivotPreferences.DefaultNamingExpressions: [%M(%V) for %C]

Transformations.PivotPreferences.NamingExpressions: [%M(%V) for %C]

Transformations.PivotPreferences.TransferNamingExpressions: [%A(%T)]

Transformations.PivotPreferences.NumberOfNamingExpressionsToRemember: 10

AggregationMenu.AggregationsInTopLevelMenu.AggregationsToShow:

TIBCO Spotfire Statistics Services.StatisticsServices.TIBCO Enterprise Runtime for R URL:

TIBCO Spotfire Statistics Services.StatisticsServices.S-PLUS URL:

TIBCO Spotfire Statistics Services.StatisticsServices.R URL:

TIBCO Spotfire Statistics Services.StatisticsServices.SAS Software URL:

TIBCO Spotfire Statistics Services.StatisticsServices.MATLAB URL:

DataOptimization.DataOptimizationPreferences.MaxMissingTimeParts: 500000

DataOptimization.DataOptimizationPreferences.MarkingWhereClauseLimit: 1000

DataOptimization.DataOptimizationPreferences.MarkingInQueryLimit: 15000

DataOptimization.DataOptimizationPreferences.ShowFilteredByOthers: True

DataOptimization.DataOptimizationPreferences.DropVisualizationMemoryWhenSwitchingPages32: False

DataOptimization.DataOptimizationPreferences.DropVisualizationMemoryWhenSwitchingPages64: False

DataOptimization.DataOptimizationPreferences.MaxCrossHierarchyLeafNodeCount: 10000000

DataOptimization.DataOptimizationPreferences.UseSpecialPivotWhenApplicable: False

DataOptimization.DataOptimizationPreferences.ReloadDataAsynchronously: True

Table.TablePreferences.HeaderRowHeight: 1

Table.TablePreferences.DataRowHeight: 1

Table.TablePreferences.FrozenColumns: 0

Table.TablePreferences.ShowGridlines: False

Table.TablePreferences.Font: Family: , Size , Bold , Italic , Underline , Strikeout

Table.TablePreferences.HeaderFont: Family: , Size , Bold , Italic , Underline , Strikeout

Table.TablePreferences.LegendVisible: True

Table.TablePreferences.ExportTableData: True

Table.TablePreferences.AutoAddNewColumns: False

Table.TablePreferences.UseSeparateColorForMarkedItems: True

Table.TablePreferences.DefaultTitle: ${AutoTitle}

CrossTable.CrossTablePreferences.ShowColumnGrandTotals: False

CrossTable.CrossTablePreferences.ShowRowGrandTotals: False

CrossTable.CrossTablePreferences.ShowGridlines: True

CrossTable.CrossTablePreferences.Font: Family: , Size , Bold , Italic , Underline , Strikeout

CrossTable.CrossTablePreferences.HeaderFont: Family: , Size , Bold , Italic , Underline , Strikeout

CrossTable.CrossTablePreferences.TotalsFont: Family: , Size , Bold , Italic , Underline , Strikeout

CrossTable.CrossTablePreferences.LegendVisible: True

CrossTable.CrossTablePreferences.ExportCrossTableData: True

CrossTable.CrossTablePreferences.SubtotalsLayout: After

CrossTable.CrossTablePreferences.UseSeparateColorForMarkedItems: True

CrossTable.CrossTablePreferences.DefaultTitle: ${AutoTitle}

BarChart.BarChartPreferences.BarWidth: 80

BarChart.BarChartPreferences.LabelOrientation: Horizontal

BarChart.BarChartPreferences.LegendVisible: True

BarChart.BarChartPreferences.Orientation: Vertical

BarChart.BarChartPreferences.UseSeparateColorForMarkedItems: False

BarChart.BarChartPreferences.DefaultTitle: ${AutoTitle}

BarChart.BarChartPreferences.ReverseSegmentOrder: False

WaterfallChart.WaterfallChartPreferences.ShowConnectingLines: True

WaterfallChart.WaterfallChartPreferences.ConnectingLinesColor:

WaterfallChart.WaterfallChartPreferences.BarWidth: 80

WaterfallChart.WaterfallChartPreferences.LabelOrientation: Horizontal

WaterfallChart.WaterfallChartPreferences.LegendVisible: True

WaterfallChart.WaterfallChartPreferences.Orientation: Vertical

WaterfallChart.WaterfallChartPreferences.UseSeparateColorForMarkedItems: False

WaterfallChart.WaterfallChartPreferences.DefaultTitle: ${AutoTitle}

WaterfallChart.WaterfallChartPreferences.ReverseBlockOrder: False

WaterfallChart.WaterfallChartPreferences.TotalBarVisibility: True

WaterfallChart.WaterfallChartPreferences.RootLevelTotalBarName: Total

WaterfallChart.WaterfallChartPreferences.TotalBarColor: rgba(138, 202, 212, 255)

LineChart.LineChartPreferences.LineWidth: 2

LineChart.LineChartPreferences.ShowMarkers: False

LineChart.LineChartPreferences.MarkerSize: 7

LineChart.LineChartPreferences.BreakLinesOnEmptyValues: False

LineChart.LineChartPreferences.IncludeYaxisOrigin: False

LineChart.LineChartPreferences.LegendVisible: True

LineChart.LineChartPreferences.UseSeparateColorForMarkedItems: False

LineChart.LineChartPreferences.DefaultTitle: ${AutoTitle}

ParallelCoordinatePlot.ParallelCoordinatePlotPreferences.LineWidth: 2

ParallelCoordinatePlot.ParallelCoordinatePlotPreferences.BreakLinesOnEmptyValues: True

ParallelCoordinatePlot.ParallelCoordinatePlotPreferences.LegendVisible: True

ParallelCoordinatePlot.ParallelCoordinatePlotPreferences.UseSeparateColorForMarkedItems: False

ParallelCoordinatePlot.ParallelCoordinatePlotPreferences.DefaultTitle: ${AutoTitle}

ParallelCoordinatePlot.ParallelCoordinatePlotPreferences.AutoConfigureAggregationLimitHigh: 500000

ParallelCoordinatePlot.ParallelCoordinatePlotPreferences.AutoConfigureAggregationLimitLow: 4000

PieChart.PieChartPreferences.PieSectorValueLabel: False

PieChart.PieChartPreferences.PieSectorCategoryLabel: False

PieChart.PieChartPreferences.PieSectorPercentageLabel: True

PieChart.PieChartPreferences.PieSectorPercentageThreshold: 5

PieChart.PieChartPreferences.PieSectorPercentageDecimals: 1

PieChart.PieChartPreferences.LegendVisible: True

PieChart.PieChartPreferences.UseSeparateColorForMarkedItems: False

PieChart.PieChartPreferences.DefaultTitle: ${AutoTitle}

ScatterPlot.ScatterPlotPreferences.FixedShape: Circle

ScatterPlot.ScatterPlotPreferences.PieSectorValueLabel: False

ScatterPlot.ScatterPlotPreferences.PieSectorCategoryLabel: False

ScatterPlot.ScatterPlotPreferences.PieSectorPercentageLabel: True

ScatterPlot.ScatterPlotPreferences.PieSectorPercentageThreshold: 5

ScatterPlot.ScatterPlotPreferences.PieSectorPercentageDecimals: 1

ScatterPlot.ScatterPlotPreferences.LegendVisible: True

ScatterPlot.ScatterPlotPreferences.UseSeparateColorForMarkedItems: False

ScatterPlot.ScatterPlotPreferences.DefaultTitle: ${AutoTitle}

ScatterPlot.ScatterPlotPreferences.AutoConfigureAggregationLimitHigh: 2000000

ScatterPlot.ScatterPlotPreferences.AutoConfigureAggregationLimitLow: 30000

ScatterPlot3D.ScatterPlot3DPreferences.FixedShape: Spotfire.Dxp.Application.Visuals.Shape

[Shashank Gurnalkar]

The screenshot seems to be corrupted. Can you attach it again and share your DXP file with embedded data so that I can take a look

[Rajesh Ramakrishnan]

Is the issue specific to a report/analysis file

can the problem be replicated against any report

The report is sample "analyzing Stock performance.dxp". It works well for me, even the "K-means Clustering" TAB (with Spotfire 7.14 and 10.8),.

It will be great if you can test the behavior with the latest Spotfire Desktop version (10.8) that is available on edelivery.tibco.com

[yit toong chu]

that is the original start files in the tibco.