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Node Instance - offline for 7.11v

Ana Kvesic

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Please perform below steps and let me know how it goes:

- Stop both Spotfire Server and Spotfire Node Manager Services

- Delete existing node entry under Untrusted nodes by clicking on "Delete" button.

- Clear all the existing logs from both the systems

- On the Spotfire Server machine, browse to [spotfire server installation folders]nmtrust folder and delete the keystore file if any

- On the Node Manager machine, browse to [spotfire Node Manager Installation folders]nmtrust and delete the keystore file if any

- Restart the Spotfire Server Service

- Restart the Node Manager Service

- Give it a couple of minutes and then login to 'Admin UI > Nodes and Services > Untrusted nodes and see if you can trust the node.

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