Bookmark Error: The task could not be completed. Unable to open analysis '/XXX/XXXX'.

[Agnese Lucci]

Some users don't want to share private bookmarks with other users.

Ex: (On Spotfire Web Player) If the user A creates and sharesthe private bookmark with the user B who, despite having the permissions to view the dashboard, receives the following error: "The task could not be completed. Unable to open analysis '/XXX / XXX' ".On the contrary, if user B creates and shares a private bookmark with user A, the user Asees it correctly.

whyHow can we solve the problem

[Shandilya Peddi]

To start with can you look into the "Spotfire.Dxp.Worker.Host.Debug.xx.x.xx.log" on the Node Manager machine after replicating the issue. This will provide more informationa around the error

[Agnese Lucci]

Thank you. Below the error. Can you help meERROR 2019-07-24T10:14:13,070+0200 [unknown, #319225, #1047128] server.security.SecurityFilter: Internal error when authenticating user

com.spotfire.server.security.UnauthenticatedException

    at com.spotfire.server.security.AuthenticationManager.authenticateNonAnonymously(AuthenticationManager.java:241)

    at com.spotfire.server.security.AuthenticationManager.authenticateFrontend(AuthenticationManager.java:133)

    at com.spotfire.server.security.AuthenticationManager.authenticate(AuthenticationManager.java:115)

    at com.spotfire.server.security.SecurityFilter.attemptAuthentication(SecurityFilter.java:548)

    at com.spotfire.server.security.SecurityFilter.doFilter(SecurityFilter.java:249)

    at com.spotfire.server.security.SecurityFilter.doFilter(SecurityFilter.java:185)

    at com.spotfire.server.security.AbstractFilter.doFilter(AbstractFilter.java:123)

    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:344)

    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:261)

    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

    at com.spotfire.server.security.CustomAuthFilterWrapper.doFilter(CustomAuthFilterWrapper.java:78)

    at com.spotfire.server.security.AbstractFilter.doFilter(AbstractFilter.java:123)

    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:344)

    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:261)

    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

    at com.spotfire.server.security.CsrfFilter.doFilter(CsrfFilter.java:79)

    at com.spotfire.server.security.AbstractFilter.doFilter(AbstractFilter.java:123)

    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:344)

    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:261)

    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

    at com.spotfire.server.security.HttpMethodsFilter.doFilter(HttpMethodsFilter.java:199)

    at com.spotfire.server.security.HttpMethodsFilter.doFilter(HttpMethodsFilter.java:173)

    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

    at com.spotfire.server.security.headers.HeadersFilter.doFilter(HeadersFilter.java:192)

    at com.spotfire.server.security.AbstractFilter.doFilter(AbstractFilter.java:123)

    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:344)

    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:261)

    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

    at com.spotfire.server.security.AccessLogFilter.doFilter(AccessLogFilter.java:76)

    at com.spotfire.server.security.AbstractFilter.doFilter(AbstractFilter.java:123)

    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:344)

    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:261)

    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

    at com.spotfire.server.security.RequestContextFilter.doFilter(RequestContextFilter.java:70)

    at com.spotfire.server.security.AbstractFilter.doFilter(AbstractFilter.java:123)

    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:344)

    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:261)

    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212)

    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106)

    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:502)

    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141)

    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)

    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)

    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:522)

    at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1095)

    at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:672)

    at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1502)

    at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1458)

    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)

    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)

    at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

    at java.lang.Thread.run(Thread.java:745)