tibco spotfire can't load analysis cultural differences when installing a custom plugin

[Gabriel Dausque]

Hello,

in spotfire 7.11.1, when installing a custom plugin on some server, we have encoutered the following error :

Error message: Could not load the analysis Cultural Differences.

LibraryException at Spotfire.Dxp.Application:

Import failed (HRESULT: 80131500)

Stack Trace:

at Spotfire.Dxp.Application.AnalysisApplication.OpenFromLibraryCore(Guid entryId, DocumentOpenSettings settings)

at Spotfire.Dxp.Forms.Application.FileUserActions.c__DisplayClass18.b__16()

at Spotfire.Dxp.Forms.Application.FormsProgressService.ProgressThread.DoOperationLoop()

 

 

 

ImportException at Spotfire.Dxp.Application:

Failed to prompt. (HRESULT: 80131500)

 

Stack Trace:

at Spotfire.Dxp.Application.AnalysisApplication.ConsumeDataLoadPromptRequests(IEnumerable`1 prompts)

at Spotfire.Dxp.Application.AnalysisApplication.OpenFromLibraryCore(Guid entryId, DocumentOpenSettings settings)

 

 

 

ArgumentNullException at System.Windows.Forms:

Value cannot be null.

Parameter name: uriString (HRESULT: 80004003)

 

Stack Trace:

at System.Windows.Forms.Control.MarshaledInvoke(Control caller, Delegate method, Object[] args, Boolean synchronous)

at System.Windows.Forms.Control.Invoke(Delegate method, Object[] args)

at System.Windows.Forms.WindowsFormsSynchronizationContext.Send(SendOrPostCallback d, Object state)

at Spotfire.Dxp.Forms.Application.FormsApplicationThread.InvokeOnUIThreadAndTransferTransactionStartPermission(ApplicationInvocation method)

at Spotfire.Dxp.Application.AnalysisApplication.OnDocumentChanged()

at Spotfire.Dxp.Application.AnalysisApplication.d__35.MoveNext()

at Spotfire.Dxp.Application.AnalysisApplication.ConsumeDataLoadPromptRequests(IEnumerable`1 prompts)

On other server, In 7.6, 7.9, 7.11, 10.2, 10.3 this issues doesn't occured.

I suppose this is related to cultural settings, but I didn't see the link between our custom plugin (that opens a custom panel) and the issues on the server.

Can you help to find the meaning of this error message and how to solve it

thanks

[Prashant Anand]

Hello Gabriel,

This will need some detailed investigation. I would recommend opening a support case with Spotfire Technical Support.