Error message: 'The requested value "Ctrl" could not be found' when trying to launch Package Builder with German system settings

[Frank Schmitt]

We recently switched from Spotfire SDK 12 to 14, but we're running into a very annoying problem with the Package Builder.

When trying to launch Spotfire.Dxp.PackageBuilder.exe on a system with system language set to German, we get an error message:

Quote

 

Error message: Unable to perform operation. See details for more information.

ArgumentException at mscorlib:
Der angeforderte Wert "Ctrl" konnte nicht gefunden werden. (HRESULT: 80070057)

 

Presumably, this is caused by Keyboard shortcuts in the Package Builders ressource files that use language-dependent keyboard shortcuts, see https://stackoverflow.com/questions/59245734/language-problems-with-shortcuts-in-resx-files

This problem was not present in Package Builder 12. The only workaround right now is to

- switch system language to English

- run Package Builder

- switch system language back to German

which - as you can imagine - is quite annoying. 

 

Additional information:

OS version: Windows 11 Enterprise (Build 22621.3447)

Spotfire SDK version: 14.0.2

 

Is there a hotfix for the Spotfire SDK or at least a viable workaround?

 

Kind regards

Frank

 

 

 

 

[David Boot-Olazabal]

Hi Frank,

Annoying indeed. I would advise you to create a support ticket via https://support.tibco.com.

As it is a problem in the software, this is the best and quickest way to address the issue.

Kind regards,

David

[Frank Schmitt]

Hi David,

thanks, I've contacted the support team. They're working on it. I'll post an update here as soon as I get more info from them.

 

Kind regards

Frank

[David Boot-Olazabal]

Thanks for the feedback Frank, I hope it gets fixed soon.

Kind regards,

David