X. Guillermo Castao Daz Posted June 4, 2022 Share Posted June 4, 2022 Error message: Could not open information link. ImportException at Spotfire.Dxp.Data: Failed to create DataTable (HRESULT: 80131500) Stack Trace: at Spotfire.Dxp.Data.ColumnFactory.CreateColumns(DataRowReader reader, String documentTitle, IDataPropertyContainer properties, GlobalMethodRegistry globalMethodRegistry, CxxSession session, Boolean addNewProperties, PartialDataLoadReport report, Func`2 resultPropertiesCreator, UInt64 maxRowsToConsume) at Spotfire.Dxp.Data.Producers.SourceColumnProducer.c__DisplayClass73_0.b__0() at Spotfire.Dxp.Framework.ApplicationModel.Progress.ExecuteSubtask(String title, ProgressOperation operation) at Spotfire.Dxp.Data.Producers.SourceColumnProducer.CreateView(CxxSession session, GlobalMethodRegistry globalMethodRegistry, DataSourceConnection connection, DataRowReader initialReader, IDataPropertyContainer defaultColumnProperties, UInt64 maxRowsToConsume, Boolean disableReset, PartialDataLoadReport& partialLoadReport) at Spotfire.Dxp.Data.Producers.SourceColumnProducer.GetColumnsAndProperties(DataSourceConnection connection) at Spotfire.Dxp.Data.Persistence.DataItem.PerformUpdate(SourceColumnProducer producer, DataSourceConnection connection) at Spotfire.Dxp.Data.Persistence.DataItem.Update(SourceColumnProducer producer, DataSourceConnection connection) at Spotfire.Dxp.Data.Persistence.DataPool.d__15.MoveNext() at Spotfire.Dxp.Data.Producers.SourceColumnProducer.OnConfigure() at Spotfire.Dxp.Framework.DocumentModel.Node.ConfigureSubTree() at Spotfire.Dxp.Framework.DocumentModel.Node.c.b__47_0(Node node) at Spotfire.Dxp.Framework.DocumentModel.UndoableListAvlLeaf`1.ForEachChild(Action`1 action, Boolean includeFrozen) at Spotfire.Dxp.Framework.DocumentModel.Node.ConfigureSubTree() at Spotfire.Dxp.Framework.DocumentModel.Node.c.b__47_0(Node node) at Spotfire.Dxp.Framework.DocumentModel.UndoableList`1.ForEachChild(Action`1 action, Boolean includeFrozen) at Spotfire.Dxp.Framework.DocumentModel.Node.ConfigureSubTree() at Spotfire.Dxp.Framework.DocumentModel.Node.c.b__47_0(Node node) at Spotfire.Dxp.Framework.DocumentModel.State.NodeState.c__DisplayClass92_0.b__0(IDocumentNodeChild documentNodeChild) at Spotfire.Dxp.Framework.DocumentModel.State.NodeState.ForEachChild(IDocumentNodeChild[] children, Action`1 action) at Spotfire.Dxp.Framework.DocumentModel.Node.ConfigureSubTree() at Spotfire.Dxp.Framework.ApplicationModel.Progress.ExecuteSubtask(String title, IndeterminateProgressFormatter progressFormatter, ProgressOperation operation) at Spotfire.Dxp.Framework.DocumentModel.DocumentNode.ConfigureAndAttachFromNew() at Spotfire.Dxp.Framework.DocumentModel.DocumentNode.AttachSubTreeWhileExecuting(UndoableNodeBase newOwner) at Spotfire.Dxp.Framework.DocumentModel.UndoableNode.Spotfire.Dxp.Framework.DocumentModel.IUndoableNode.AttachItemToUndoableNode(Object item) at Spotfire.Dxp.Framework.DocumentModel.UndoableKeyedCollection`2.c__DisplayClass43_0.b__0() at Spotfire.Dxp.Framework.DocumentModel.Node.InternalTransaction(Executor executor, Boolean rollbackNestedInternalTransactionAtException, Boolean isStreamingProperty) at Spotfire.Dxp.Framework.DocumentModel.UndoableKeyedCollection`2.Insert(Int32 index, TNode item) at Spotfire.Dxp.Data.DataTableCollection.c__DisplayClass88_0.b__0() at Spotfire.Dxp.Framework.DocumentModel.Node.InternalTransaction(Executor executor, Boolean rollbackNestedInternalTransactionAtException, Boolean isStreamingProperty) at Spotfire.Dxp.Data.DataTableCollection.Add(DataTable dataTable) at Spotfire.Dxp.Application.PartiallyOpenedDataSource.d__9.MoveNext() at Spotfire.Dxp.Application.AnalysisApplication.d__90.MoveNext() at Spotfire.Dxp.Application.AnalysisApplication.d__83.MoveNext() at Spotfire.Dxp.Application.AnalysisApplication.ConsumeDataLoadPromptRequests(IEnumerable`1 prompts) at Spotfire.Dxp.Application.AnalysisApplication.Open(DataSource source, DocumentOpenSettings settings) at Spotfire.Dxp.Forms.Data.Import.DataSourceFactoryService.OpenDataSourceWithoutPrompting(DataSource dataSource, DocumentOpenSettings documentOpenSettings, IServiceProvider serviceProvider) at Spotfire.Dxp.Forms.Data.Import.DataSourceFactoryService.OpenDataSource(InformationLinkDataSource dataSource, DocumentOpenSettings documentOpenSettings, IServiceProvider serviceProvider) at Spotfire.Dxp.Forms.Application.FormsProgressService.ProgressThread.DoOperationLoop() InformationModelException at Spotfire.Dxp.Data: The server could not be reached (HRESULT: 80131500) Stack Trace: at Spotfire.Dxp.Data.InformationModel.InternalInformationModelManager.DataStream.GetNextBlock() at Spotfire.Dxp.Data.InformationModel.InternalInformationModelManager.DataStream.Read(Byte[] buffer, Int32 offset, Int32 count) at Spotfire.Dxp.Internal.Utilities.SeekableStream.Read(Byte[] buffer, Int32 offset, Int32 count) at System.IO.BinaryReader.FillBuffer(Int32 numBytes) at System.IO.BinaryReader.ReadUInt16() at Spotfire.Dxp.Data.Formats.Sbdf.SbdfSectionHeader.ReadMagicNumber(BinaryReader reader) at Spotfire.Dxp.Data.Formats.Sbdf.SbdfSectionHeader.ReadSectionType(BinaryReader reader, SbdfSectionTypeId expectedType) at Spotfire.Dxp.Data.Import.SbdfDataRowReader.DelayedInit() at Spotfire.Dxp.Data.Import.InformationLinkDataSourceConnection.ExecuteInformationLink() at Spotfire.Dxp.Data.Import.InformationLinkDataSourceConnection.KnownColumnsInformationLinkDataRowReader.TryCreateCxxRepresentation(CxxSession session, Int64 exclusiveStartRowIndex, UInt64 maxRowsThatWillBeRead, CxxTable& table) at Spotfire.Dxp.Data.Cxx.CxxDataTransfer.CreateTable(DataRowReader dataRowReader, CxxSession session, PartialDataLoadReport report, Advancer rowAdvancer, Boolean needsReset, Int64 exclusiveStartRowIndex, UInt64 maxRowsThatWillBeRead) at Spotfire.Dxp.Data.Cxx.CxxDataTransfer.CreateTable(DataRowReader dataRowReader, CxxSession session, PartialDataLoadReport report, Boolean needsReset, UInt64 maxRowsToConsume) at Spotfire.Dxp.Data.Cxx.CxxCreateViewResult.Create(DataRowReader reader, IDataPropertyContainer defaultProperties, String documentTitle, CxxSession session, Boolean addNewProperties, PartialDataLoadReport loadReport, UInt64 maxRowsToConsume) at Spotfire.Dxp.Data.ColumnFactory.CreateColumnsPrivate(DataRowReader reader, String documentTitle, IDataPropertyContainer properties, GlobalMethodRegistry globalMethodRegistry, CxxSession session, Boolean addNewProperties, PartialDataLoadReport report, Func`2 resultPropertiesCreator, UInt64 maxRowsToConsume) at Spotfire.Dxp.Data.ColumnFactory.CreateColumns(DataRowReader reader, String documentTitle, IDataPropertyContainer properties, GlobalMethodRegistry globalMethodRegistry, CxxSession session, Boolean addNewProperties, PartialDataLoadReport report, Func`2 resultPropertiesCreator, UInt64 maxRowsToConsume) InformationModelServiceException at Spotfire.Dxp.Services: The server could not be reached (HRESULT: 80131509) Stack Trace: at Spotfire.Dxp.Services.WebServiceBase`1.InvokeService[T](ServiceMethod`1 serviceMethod, ExceptionFactoryMethod exceptionFactoryMethod, String customMethodNameForLogging) at Spotfire.Dxp.Services.Data.InformationModel.QueryManagerService.InvokeService[T](ServiceMethod`1 serviceMethod) at Spotfire.Dxp.Data.InformationModel.InternalInformationModelManager.DataStream.RecreateJob() at Spotfire.Dxp.Data.InformationModel.InternalInformationModelManager.DataStream.GetNextBlock() WebException at Spotfire.Dxp.Framework: The remote server returned an error: (504) Gateway Timeout . (HRESULT: 80131509) Stack Trace: at Spotfire.Dxp.Framework.HttpClient.NativeWebResponse..ctor(NativeHttpClient httpClient, NativeWebRequest request) at Spotfire.Dxp.Framework.HttpClient.WinINet.WinINetWebRequest.GetResponseCore() at Spotfire.Dxp.Framework.HttpClient.NativeWebRequest.GetResponse() at Spotfire.Dxp.Services.SessionEnabledSoapClient.GetWebResponse(WebRequest request) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at Spotfire.Dxp.WebServices.QueryManagerService.getDataBlock(String jobID, Int32 timeout) at Spotfire.Dxp.Services.WebServiceBase`1.InvokeService[T](ServiceMethod`1 serviceMethod, ExceptionFactoryMethod exceptionFactoryMethod, String customMethodNameForLogging) Link to comment Share on other sites More sharing options...
Kirsten Smith (she/her) Posted June 7, 2022 Share Posted June 7, 2022 This error: "The remote server returned an error: (504) Gateway Timeout . " seems to indicate an issue with the data source Spotfire is trying to connect to with the Information Link. Check to make sure it is up and available. Link to comment Share on other sites More sharing options...
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