Node manager not able to get SSL certificate on initial start.

[Sean Flaherty 2]

Hello,

We are running Spotfire 11.4.5 and working on getting python services node manager connected.

I have the node manager running in a container that is not able to connect to the server on initial start. The server is online and should be fully available but the node manager is unable to connect and the container dies.It appears to fail to get the security certificate but on a subsequent restart of the node manager, the certificate is received from the server.

Below are the logs for the node manager:

 

First attempt:

spotfire-node-python_1 | Setting nodemanager server.name to 172.20.0.3

spotfire-node-python_1 | Setting nodemanager.host.names to 471393bfafc7

spotfire-node-python_1 | 2022-05-09 16:23:52.229:INFO::main: Logging initialized @738ms to org.eclipse.jetty.util.log.StdErrLog

spotfire-node-python_1 | 2022-05-09 16:23:52.446:INFO:oejs.Server:main: jetty-9.4.44.v20210927; built: 2021-09-27T23:02:44.612Z; git: 8da83308eeca865e495e53ef315a249d63ba9332; jvm 11.0.14+8-LTS-263

spotfire-node-python_1 | 2022-05-09 16:23:52.988:INFO:oejw.StandardDescriptorProcessor:main: NO JSP Support for /spotfire, did not find org.eclipse.jetty.jsp.JettyJspServlet

spotfire-node-python_1 | 2022-05-09 16:23:53.016:INFO:oejs.session:main: DefaultSessionIdManager workerName=node0

spotfire-node-python_1 | 2022-05-09 16:23:53.016:INFO:oejs.session:main: No SessionScavenger set, using defaults

spotfire-node-python_1 | 2022-05-09 16:23:53.017:INFO:oejs.session:main: node0 Scavenging every 660000ms

spotfire-node-python_1 | 2022-05-09 16:23:53.020:WARN:oejs.SecurityHandler:main: ServletContext@o.e.j.w.WebAppContext@5c0f79f0{Node Manager Remote Web Application,/spotfire,file:///opt/tibco/tsnm/11.4.5/nm/work/webapp/,STARTING}{webapps/spotfire.war} has uncovered http methods for path: /readiness

spotfire-node-python_1 | 2022-05-09 16:23:53.020:WARN:oejs.SecurityHandler:main: ServletContext@o.e.j.w.WebAppContext@5c0f79f0{Node Manager Remote Web Application,/spotfire,file:///opt/tibco/tsnm/11.4.5/nm/work/webapp/,STARTING}{webapps/spotfire.war} has uncovered http methods for path: /index.html

spotfire-node-python_1 | 2022-05-09 16:23:53.020:WARN:oejs.SecurityHandler:main: ServletContext@o.e.j.w.WebAppContext@5c0f79f0{Node Manager Remote Web Application,/spotfire,file:///opt/tibco/tsnm/11.4.5/nm/work/webapp/,STARTING}{webapps/spotfire.war} has uncovered http methods for path: /metrics

spotfire-node-python_1 | 2022-05-09 16:23:53.020:WARN:oejs.SecurityHandler:main: ServletContext@o.e.j.w.WebAppContext@5c0f79f0{Node Manager Remote Web Application,/spotfire,file:///opt/tibco/tsnm/11.4.5/nm/work/webapp/,STARTING}{webapps/spotfire.war} has uncovered http methods for path: /trust/*

spotfire-node-python_1 | 2022-05-09 16:23:53.020:WARN:oejs.SecurityHandler:main: ServletContext@o.e.j.w.WebAppContext@5c0f79f0{Node Manager Remote Web Application,/spotfire,file:///opt/tibco/tsnm/11.4.5/nm/work/webapp/,STARTING}{webapps/spotfire.war} has uncovered http methods for path: /liveness

spotfire-node-python_1 | 2022-05-09 16:23:53.020:WARN:oejs.SecurityHandler:main: ServletContext@o.e.j.w.WebAppContext@5c0f79f0{Node Manager Remote Web Application,/spotfire,file:///opt/tibco/tsnm/11.4.5/nm/work/webapp/,STARTING}{webapps/spotfire.war} has uncovered http methods for path: /remote/*

spotfire-node-python_1 | 2022-05-09 16:23:53.024:INFO:oejshC.spotfire:main: Initializing Spring root WebApplicationContext

spotfire-node-python_1 | 2022-05-09 16:23:54.861:INFO:oejshC.spotfire:main: Initializing Spring DispatcherServlet 'mvc'

spotfire-node-python_1 | 2022-05-09 16:23:56.293:INFO:oejsh.ContextHandler:main: Started o.e.j.w.WebAppContext@5c0f79f0{Node Manager Remote Web Application,/spotfire,file:///opt/tibco/tsnm/11.4.5/nm/work/webapp/,AVAILABLE}{webapps/spotfire.war}

spotfire-node-python_1 | 2022-05-09 16:23:56.293:INFO:oejsh.ContextHandler:main: Started o.e.j.s.h.ContextHandler@2284058a{/,null,AVAILABLE}

spotfire-node-python_1 | 2022-05-09 16:23:56.304:INFO:oejs.AbstractConnector:main: Started ServerConnector@3bc735b3{HTTP/1.1, (http/1.1)}{0.0.0.0:9080}

spotfire-node-python_1 | 2022-05-09 16:23:56.305:INFO:oejs.Server:main: Started @4814ms

spotfire-node-python_1 | 2022-05-09 16:24:01.338:INFO:oejs.AbstractConnector:pool-5-thread-2: Stopped ServerConnector@3bc735b3{HTTP/1.1, (http/1.1)}{0.0.0.0:9080}

spotfire-node-python_1 | 2022-05-09 16:24:01.339:INFO:oejs.session:pool-5-thread-2: node0 Stopped scavenging

spotfire-node-python_1 | 2022-05-09 16:24:01.340:INFO:oejsh.ContextHandler:pool-5-thread-2: Stopped o.e.j.s.h.ContextHandler@2284058a{/,null,STOPPED}

spotfire-node-python_1 | 2022-05-09 16:24:01.342:INFO:oejshC.spotfire:pool-5-thread-2: Destroying Spring FrameworkServlet 'mvc'

spotfire-node-python_1 | 2022-05-09 16:24:01.351:INFO:oejshC.spotfire:pool-5-thread-2: Closing Spring root WebApplicationContext

spotfire-node-python_1 | 2022-05-09 16:24:02.422:INFO:oejsh.ContextHandler:pool-5-thread-2: Stopped o.e.j.w.WebAppContext@5c0f79f0{Node Manager Remote Web Application,/spotfire,null,STOPPED}{webapps/spotfire.war}

spotfire-node-python_1 | 2022-05-09 16:24:02.428:WARN:oejut.QueuedThreadPool:pool-5-thread-2: QueuedThreadPool[qtp406358588]@18388a3c{STOPPING,10

[Fredrik Rosell]

Hello Sean,

 

I believe your issue would be easier to troubleshoot in a support case, so I recommend opening a case in the Support Portal - https://support.tibco.com (and I recommend including a global Troubleshooting bundle from the server, covering when you reproduce the issue, when you do so).

 

Best Regards

Fredrik Rosell (TIBCO)