Tibco Spotfire C# extension

[Aaron Cho]

Hi all,

 

There is a C# extension to integrate Tibco Spotfire content into our application. It was tested on different Tibco Spotfire servers with different versions and everything worked great, but there is one customer environment, where extension fails to collect list of Tibco Spotfire Analysis documents. The code of Get Objects Task look like this:

var app = context.Application;

var libraryManager = ((LibraryManager)app.GetService(typeof(LibraryManager)));

...

var collection = libraryManager.Search(searchPatten, LibraryItemRetrievalOption.IncludePath);

...

foreach (var libItem in collection)

{

//parse every item

}This task never returns a response. I decided to create a new build with more logging to catch a place where task hangs. New build was tested on different environments too, and it worked, but now that particular environment returns this error:"Task 'Get Objects Task' not registered on Automation Services server. The client add-in is probably not installed".

 

What can be the cause Any idea would be helpful.

Tibco Spotfire version is 10.3.4

[Peter McKinnis]

This error typically implies that the custom task has not been deployed to the Automation Services service. The custom task should be deployed to Spotfire Server Deploymentsand then the Automation Services services need to be updated to get the updated deployment. If the customer has multiple deployment areas (e.g. not just a Production deployment area), this can get confusing. With multiple deployment areas, Automation Services may not have the deployment area that has the custom task deployed. I hope this helps.

Regards,

Peter