good morning, i would like to perform a scheduled update in spotfire. I did it but i got the following error : Message: 1 failed attempts so far; Server could not load the analysis.

[flavien gnokam]

In fact, i have my analysis with is a information link. Since the clients users don't have the full permission, in Loading Data i selected : New data when possible

Now i would like to perform a scheduled update so that analysis will be updated every 10min.

 

thank you

[David Boot-Olazabal]

Hi flavien2gnokam,

When a scheduled update fails to run, there are a couple of things you have to check. The schedule updates are run by the internal Schedule updates service account. This user account does need to have read access (browse+access) for both the dashboard and the information link/model setup. If this is not done, you can face such an error.See also the documentation:https://docs.tibco.com/pub/spotfire_server/11.3.0/doc/html/TIB_sfire_ser...

Also, you should be able to set the log level to DEBUG (in the admin console for the server andweb player services, and collect the logs when this error happens. This will give you more information about the cause of the error.

Kind regards,

David