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  • TIBCO Spotfire Support Newsletter - Summer 2021

    News on the latest releases, hotfixes, knowledge base articles, and technical tips for TIBCO Spotfire administrators and users who want to stay up-to-date on the latest Spotfire Support content.

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    TIBCO Spotfire Support Newsletter

    Summer 2021


    Upgrade to the Latest Product Releases

    TIBCO Spotfire software version 11.4 was released on June 29, 2021 as a long-term support (LTS) release. See a short

    . For more details on the difference between long-term support and mainstream release types, see Overview of TIBCO Spotfire Releases.

    Why upgrade? See this rundown of the key features introduced since the previous 10.3 and 10.10 LTS versions. Check the What's new in Spotfire 11.4 page for a complete list of new features and changes in functionality in this latest version. A few highlights from versions 11.1 through 11.4:

    • Parallel loading of data tables for faster opening of files (11.4)

    • Improvements to connector for SharePoint online lists (11.4)

    • Support for Databricks SQL Analytics (11.4)

    • Amazon SageMaker Autopilot support (11.4)

    • Multi-layer Trellis in map charts (11.4)

    • Data functions now shareable assets (11.3)

    • SharePoint connector now supports Automation Services  and scheduled updates (11.3)

    • Support for GeoJSON, Brytlyt GPU and SingleStore databases (11.2)

    • Enhanced default map layer details (11.2)

    • Color cross table cells by other columns (11.2)

    • Exclude ?All? and ?None? from filters (11.2)

    • SUSE 15 is supported for Spotfire Server, TERR Service, Python Service, and Statistics Service (11.1)

    TIBCO Spotfire Statistics Services software 11.4 LTS, TERR Service 1.7 LTS, and Python Service 1.3 LTS were also released in June of 2021.  These releases contain the following changes:

    TIBCO Spotfire Statistics Services software 11.4 LTS

    • The bundled Java version has been updated to 11.0.11

    • The bundled Tomcat version has been updated to 9.0.46

    TIBCO Enterprise Runtime for R - Server Edition (TERR Service) 1.7 LTS

    • This version of the TERR Service is only compatible with TSSS 11.4

    TIBCO Spotfire Service for Python 1.3 LTS

    • Custom repository setting for Python packages

    • Automatic proxy detection

    • The Spotfire package is now available on PyPI.

    • The Python interpreter has been updated to version 3.8.10

    Highlights of Recent System Requirements Changes

    TIBCO Spotfire Web Player software 11.4 LTS

    • There is no longer a requirement that Spotfire Server software must be configured with HTTPS and SameSite=None to use visualization mods in web clients

    TIBCO Spotfire Server/TIBCO Spotfire Statistics Services 11.3

    • Dropped support for Red Hat Enterprise Linux 6 and SUSE Linux Enterprise Server 11

    TIBCO Spotfire Server software 11.3

    • Added support for AdoptOpenJDK 11

    TIBCO Spotfire Server/TIBCO Spotfire Statistics Services 11.1

    • Added support for SUSE Linux Enterprise Server 15

    For a complete list of all system requirement changes in products and versions of interest to you, please see System Requirements.

    Highlights of Recent Deprecated and Removed Features

    TIBCO Spotfire Analyst software 11.4 LTS

    • The jQuery 1.12.4 and jQuery UI 1.9.2 JavaScript libraries will not be distributed with future releases of TIBCO Spotfire analytics. Your use of these third party libraries, whether in this release, past releases, or future releases of Spotfire software, is at your discretion, and is not supported or warranted by TIBCO. Please see Best Practices for Writing Custom JavaScript Code in Text Areas for additional information on using JavaScript code with Spotfire products.

    TIBCO Spotfire Server software 11.4 LTS

    • The AngularJS-based API for custom login pages is deprecated and will be removed in a future release. A new API with the same capabilities is now provided as part of the cobranding feature.

    • The CLI parameter -t or --tool-password is deprecated and will be removed in a future version. Using this parameter results in a warning message about the deprecation.

    TIBCO Spotfire Server software 11.3

    • The functionality to use the Spotfire database to join data sources in Information Services (default join database) is deprecated and will be removed in a future release.

    For more information about these and other deprecated and removed features in all products and versions of interest to you, please read the individual release notes, available on the TIBCO Product Documentation site (https://docs.tibco.com/products/tibco-spotfire/)

    Important: Security Announcements

    Recent Security Advisories:

    All TIBCO security advisories can be accessed from the Security Advisories for TIBCO Products webpage. 

    Recent Hotfixes and Service Packs 

    It is recommended to always keep your Spotfire environment up-to-date with the latest hotfixes and service packs.

    Hotfixes can be downloaded from the TIBCO Support Portal and are documented here: Overview of hotfixes for TIBCO Spotfire software. Once you have logged in to the Support Portal, the hotfixes can be found under the Downloads menu > Hotfixes. On the Hotfixes page, Spotfire hotfixes can be found under "AvailableDownloads" > Spotfire

    The following hotfixes/service packs were released recently:


    LTS Versions

    Mainstream Versions

    TIBCO Spotfire Clients (Analyst, Web Player (Consumer/Business Author) and Automation Services)

    TS_10.10.3 LTS HF-017: Hotfix for TIBCO Spotfire 10.10.x (Released: June 24, 2021)

    TS_10.3.4 LTS HF-032: Hotfix for TIBCO Spotfire 10.3.x (Released: June 24, 2021)

    TS_11.3.0 HF-003: Hotfix for TIBCO Spotfire 11.3.x (Released: June 24, 2021)

    Service packs can be downloaded from the TIBCO eDelivery site:


    LTS Versions

    Mainstream Versions

    TIBCO Spotfire Server

    TSS 10.10.5 LTS (Released: June 29, 2021)

    TSS 10.3.13 LTS (Released: June 29, 2021)

    None released

    TIBCO Spotfire Service for Python (available under TIBCO Spotfire Statistics Services)

    TIBCO Spotfire Service for Python Software v 1.3 (Released: June 22, 2021) 

    None released

    Get Notified on Product Updates

    Learn how to subscribe to notifications, release announcements, hotfixes, knowledge articles, retirement notices, and more.

    Review End of Support Timelines 

    Review the end of support dates below and plan upgrades to supported versions, where you can benefit from security updates, defect fixes, and features available in the latest releases.  

    • On July 31, 2021, TIBCO will be ending support for Spotfire software 7.11 LTS as well as version 10.9 and prior versions of the TIBCO Spotfire product family.  Refer to the following link for more details.


    • On June 30, 2021, TIBCO announced that we will be ending support for Spotfire software 10.3 LTS as well as version 11.3 and prior versions of the TIBCO Spotfire product family on June 30, 2022.  Refer to the following link for more details.


    Support will answer product questions, but no new defect corrections, in the form of hotfixes or service packs, will be provided for these versions.

    Note: The current LTS versions 10.10 and 11.4, are not affected by this announcement.

    Refer to the Knowledge Base article 000027258 for the end of support dates and end of extended support dates for all TIBCO Product versions.

    Tech Tips

    Introduced in version 11.0, Spotfire Mods is a lightweight cloud-enabled framework for adding new interactive visualization types, called visualization mods, to Spotfire. A visualization mod looks, feels, and behaves just like a built-in Spotfire visualization and can be reused in different Spotfire analyses with different configurations and datasets that can be either in-memory, in-database, or streaming data from any Spotfire supported data source.


    You can develop your own mods but don't forget to also check out TIBCO Community mods, our library of freely downloadable visualization mods, where we have kept adding new mods for users to download since the feature was introduced. Currently available mods:        

    • Word Cloud Mod

    • Text Card Mod

    • Spider Chart Mod

    • Stock Chart Mod

    • Network Chart Mod

    • Animated Bubble Chart Mod

    • Area Chart Mod

    • Stop Times Mod

    • Vehicle Loading Mod

    • 3D Scatter Plot Mod

    • Vertical Line Chart Mod

    For more information on Spotfire Mods, please refer to TIBCO Spotfire® Mods Overview

    Top Support Knowledge Base Articles 

    Spotfire Server:

    Spotfire Web Player:

    Spotfire Automation Services:

    Spotfire Analyst:

    Continuing Education

    We recommend that new Spotfire customers use the TIBCO Spotfire: Customer Orientation. This page is a guide for system admins, data architects, analysts, power users, and others, to get Spotfire software quickly set up. The page also includes a robust Enablement Hub.

    We also host Dr. Spotfire sessions, create Quick Tip YouTube videos, and post other great content on the Spotfire Customer Success LinkedIn group to help users with unique analytics challenges. Please subscribe and follow us on YouTube and LinkedIn to stay updated!

    Explore Customer Success Stories

    Read how Caesar?s Entertainment increased non-gambling revenue: Caesar's Entertainment Team & TIBCO

    Read additional customer success stories.

    Do you have any examples you?d like to share about your use of Spotfire software?  Please submit your stories here

    Review Customer Survey Feedback

    TIBCO Support routinely conducts surveys to evaluate customer satisfaction. You are invited via email to complete an online survey on cases you have logged. You can also submit a survey at any point during the case lifecycle. Thanks to everyone who submitted feedback. We use it to improve our service.

    Review Support customer satisfaction survey results

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