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  • TIBCO Cloud? Spotfire® Trial Frequently Asked Questions

    TIBCO Spotfire® is available in different editions

    Check out our TIBCO Spotfire Cloud FAQ for an overview of the TIBCO Spotfire® Editions so you can choose the right one for you. In this FAQ you will find even more questions and answers on TIBCO Cloud? Spotfire®.

    Trial FAQ

    What is TIBCO Cloud? Spotfire®?

    Actionable intelligence in real time

    TIBCO Cloud? Spotfire® is a cloud analytics software-as-a-service platform designed for data visualization and discovery. Everything you need is available on the cloud ? no installation, just analytics. Start your free trial today.

    How can I do a TIBCO Cloud Trial?

    Register for a free TIBCO Cloud Spotfire trial.

    What happens after I click "Launch Spotfire Trial"?

    You?ll immediately be in the Spotfire application and will see our ?welcome? page.  If you?re not already a TIBCO Cloud user, you'll receive an email with account activation instructions. Click on ?Activate? within the email you receive, create a password, log in and start making data discoveries! Please note that you?ll be able to access Spotfire for 30 minutes without activating your account, but you?ll need an activated account to log into Spotfire a second time.

    What if I already have a TIBCO CLOUD account?

    If you?re an active user of TIBCO Cloud Integration, Live Apps, or Messaging, you can navigate to the ?Home? area, click ?Launch Spotfire,? accept the product terms and immediately start using the Spotfire application.  If your TIBCO Cloud paid subscription or trial has expired, you can navigate to  account.cloud.tibco.com to sign up.

    Why do you need my email address?

    We require you to share a valid email address with us so that we can verify that you are a real person. This protects you and our product.  Rest assured, we never sell email addresses or any other personal information to third-party vendors.  As part of your trial sign-up, you will receive a series of educational emails from us meant to introduce you to Spotfire. Otherwise, you won?t hear from us very often.

    How can I get help with my Spotfire account?

    When you are in the Spotfire web application, simply go to the "?" menu and select ?Support? (to generate a support case) or ?Chat with us? to chat with a live Product or Sales expert on our team. When you are in the TIBCO Cloud environment, we offer in-application support. Simply navigate to the "?" menu, choose ?Support,? and then create a support case.  If you would prefer self-service support please create a free login on support.tibco.com to access the Knowledgebase, Documentation, and other public Support resources.

    What's the best way to get started with TIBCO Cloud? Spotfire®?

    Check out our large library of Getting Started videosread our product documentation, or visit the TIBCO Community.

    When does my trial expire?

    Your trial will expire 30 days from the day you start the trial.

    What web browser do you recommend?

    We recommend using Google Chrome or Mozilla Firefox.

    Can I use R packages with TIBCO Cloud? Spotfire®?

    TIBCO Cloud? Spotfire® has made available nearly six hundred packages from the Comprehensive R Archive Network (CRAN). The packages that are included on TIBCO Cloud? Spotfire® have been tested with TIBCO® Enterprise Runtime for R (TERR?) and are considered useful and popular. To view a list of all packages, including the CRAN packages available to use with TERR? scripts, on TIBCO Cloud? Spotfire®, see spotfi.re/package-list.

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