Overview of hotfixes for Spotfire®

Introduction

Fixes for defects are released regularly for the currently supported Spotfire® versions (see version status in https://spotfi.re/lts).

As a general rule, hotfixes are provided for the Spotfire® clients (Analyst, web clients (Consumer/Business Author, also referred to as Web Player) and Automation Services), while fixes for other components, such as the Spotfire® Server, are provided in the form of Service Packs.    

It is recommended to always keep your Spotfire® environment up-to-date with the latest fixes.   

Note: Both hotfixes and service packs are cumulative - each new hotfix/service pack contains all previous as well.

Innovation and LTS Releases

Starting from Spotfire® version 7.11, there are two types of Spotfire® releases - Innovation and LTS (Long Term Support):

Note: Until version 14.2, Innovation releases were referred to as Mainstream. 

• Innovation releases are frequent; currently approximately every 1-2 months, and were introduced to accelerate the availability of new features for customers who want access to the latest improvements and enhancements as quickly as possible. Hotfixes and Service Packs are released only for the latest Innovation version, so Innovation users should plan to always upgrade to each new Innovation version as soon as it is released.
• Long-Term Support releases are less frequent; typically every 12 months, and they are typically supported with Hotfixes and Service Packs for 2 years. This approach provides an option more suited for strictly regulated environments, or for customers who prefer a fully supported environment for an extended period of time, without the need for upgrades.

Before choosing what type of release that best suits your needs, please refer to https://spotfi.re/lts for more information.

Download Service Packs

Service Packs can be downloaded from the Download site (TIBCO eDelivery) - https://spotfi.re/download - where you can download major/minor releases as well. 

Download Hotfixes

Hotfixes can be downloaded from the Support Portal - https://spotfi.re/support. Once you have logged in there, the hotfixes can be found under the Downloads menu > Hotfixes. On the Hotfixes page, Spotfire® hotfixes can be found under "AvailableDownloads" > Spotfire®.

In the List of Hotfix contents section below, you can also find direct download links to the latest hotfix for each product.

List of Hotfix contents

The following pages list the contents of each hotfix for the various Spotfire®, or Spotfire®-related, products:

• Spotfire® Clients (Analyst, Web Player (Consumer/Business Author) and Automation Services)

Additionally:

• Spotfire Attivio® AIE®
• Spotfire® Connectors
• Spotfire® DecisionSite
• Spotfire® Miner
• Spotfire® Network Analytics
• Spotfire® Qualification
• Spotfire® Server
• Spotfire® S+
• Spotfire® S+ Modules
• Spotfire® Statistics Services
• Spotfire® Enterprise Runtime for R
• Spotfire® Enterprise Runtime for R - Server Edition

Subscribe to Release Announcements

Subscribe to Release Announcements for Hotfixes

By subscribing to Release Announcements for Hotfixes, you will receive an email alert when a hotfix (for the product(s) you subscribe to) has been released. To setup/manage your subscriptions, please do the following:

1. Go to the TIBCO Support Portal - https://spotfi.re/support - and login
2. In the menu in the upper right corner of the TIBCO Support Portal, go to the menu item with your account name on it, and select "Product Interests and Knowledge Base Subscriptions"
3. In the Subscriptions section at the top of the page, select the Product(s) you are interested in.
4. In the Configure Subscriptions section further down on the page, select what types of notifications (such as Release Announcements) you want to receive for each product (or use the "Select All" option to quickly make a selection for all your subscribed products).     

Subscribe to Release Announcements for Major/Minor/Service pack releases

Note: if you want to subscribe to release announcements for Major/Minor/Service pack releases as well - not just for hotfixes - you can configure that on the Download site (TIBCO eDelivery), where they are made available for download, in the following way:

1. Go to the TIBCO eDelivery Site - https://spotfi.re/download
2. If you are not already signed in, in the upper right corner, click "SIGN IN" and enter your credentials.
3. Once you are signed in, in the upper right corner, click "MY ACCOUNT"
4. On the far left, click "My Notifications"
5. Select any product(s) - such as Spotfire® Server - that you want to subscribe to notifications for, and click "ADD". 

If you have any questions about using the eDelivery site, please start by referring to the FAQ - https://edelivery.tibco.com/storefront/faq.ep - and note that the final section in that page also provides contact info if you need further assistance.