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  • Get Help with Additional Resources

    TIBCO has your back! Check out these options for addressing your technical and business needs, and scaling your success.

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     Technical Support


      Customer Success Plans


    Consulting Services


    Education & Training

    Technical Support

    If you have technical questions or product issues, contact TIBCO Technical Support.

    If you have questions that are more of a basic "how to"-type nature (like best functionality to utilize, example use cases, etc.), use the Answers feature to harness the power of the Community to help.

    TIP: Our support portal allows you to respond to your Case using an email. Cases must still be logged and opened via the Support Portal; however, now you can respond to updates from our Support Engineers using email.

    Customer Success Plans:

    TIBCO offers two types of Success Plans, TIBCO Customer Success Plans & TIBCO Upshift Plans To learn more, contact your TIBCO account representative.

    Consulting Services: 

    The TIBCO Professional Services Group (PSG) & Data Science teams are examples of the very experienced TIBCO consulting available to customers. Known for helping customers get more value in less time, TIBCO applies a proven delivery approach honed over 20 years of successful deployments. Examples of services provided are:

    • Strategy Services

    • Architecture Services

    • Management Services

    • Infrastructure & Operations Services

    • Implementation Services

    • TIBCO® Cloud Path

    • And more

    For additional information please visit this page.

    Premium Education and Training:

    • TIBCO Educational Services provide world-class training through Technical Learning Centers, Private/Customer Dedicated Training, Live Online Training, OnDemand Training, and Self-Paced eLearning.
    • Additionally, TIBCO offers a number of training programs designed to meet the needs of individuals and companies, such as Boot Camps, Learning Pathways, Prepaid Training Accounts, and Self-Paced eLearning Subscriptions.


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