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  • Spotfire® Streaming: Get Help With Additional Resources

    Check out these options for addressing your technical and business needs, and scaling your success.


     Technical Support


      Customer Success Plans


    Consulting Services


    Education & Training

    Technical Support

    If you have technical questions or product issues, contact TIBCO Technical Support.

    If you have questions that are more of a basic "how to"-type nature (like best functionality to utilize, example use cases, etc.), use the Answers feature to harness the power of the Community to help.

    TIP: Our support portal allows you to respond to your Case using an email. Cases must still be logged and opened via the Support Portal; however, now you can respond to updates from our Support Engineers using email.

    Customer Success Plans:

    Spotfire® offers several Customer Success Plans, with pre-bundled options of our most often requested services, including:

    • Assigned Customer Success Manager
    • Technical Services 
    • Premium Education 
    • Executive Sponsorship
    • and more

    To learn more, contact your TIBCO account representative.

    Consulting Services

    The TIBCO Professional Services Group (PSG) & Data Science teams are examples of the very experienced TIBCO consulting available to customers. Known for helping customers get more value in less time, TIBCO applies a proven delivery approach honed over 20 years of successful deployments. Examples of services provided are:

    • Strategy Services

    • Architecture Services

    • Management Services

    • Infrastructure & Operations Services

    • Implementation Services

    • And more

    For additional information please visit this page.

    Premium Education and Training:

    • Spotfire® Educational Services provide world-class training through Technical Learning Centers, Private/Customer Dedicated Training, Live Online Training, OnDemand Training, and Self-Paced eLearning.
    • Additionally, Spotfire® offers a number of training programs designed to meet the needs of individuals and companies, such as Boot Camps, Learning Pathways, Prepaid Training Accounts, and Self-Paced eLearning Subscriptions.




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